A strategic approach to updating community swimming pools

Woman in a swimming pool

The challenges

By 2000, the majority of Rotherham’s 12 council run leisure facilities, which had been built in the seventies, were ageing. Mainly small swimming pools, they had significant structural problems and failing equipment.

In addition, changes to Rotherham’s population and the decline in its traditional coal and steel industries, meant that some pools were in the wrong place. The communities they were built to serve had relocated.

Maintenance costs were rising each year, some were becoming too expensive to repair and faced closure; the quality of the facilities was declining and no funding was available to update them to provide for changing interests

With usage declining, due to the poor quality of the accommodation, it was becoming more and more difficult to attract low participant groups.

The approach

Rotherham council worked with Sport England to develop a long term, strategic plan for indoor swimming pool and sports provision across the area. The project began in 2001 and the final leisure centre was opened in February 2010.

Surveys of each facility’s condition showed that the most efficient and effective solution was a dramatic one – to close all of the existing facilities and replace them with four new multi-sport centres. These would be strategically located to ensure that every member of the community had access to at least one site.

The locations were established using Sport England’s Facility Planning Model. This helped the council analyse the likely demand for swimming across the area and the scale of facilities required to meet this demand.

A number of scenarios of facility numbers, scale and location were tested to determine the most effective and efficient scheme for provision across the district. This also allowed for existing and planned facilities in neighbouring authorities.

Council members were involved throughout the process. Sharing information about the scale of the problems, the developing plan and the scenarios used to test it were crucial to winning support for this radical approach.

Community meetings were held throughout the borough to explain the plans, receive local views and develop understanding of the proposal. Clubs and other user groups were also involved and this helped to shape the specification and the programming of the new facilities.

The cost of the new leisure contract was pegged to the council budget for leisure facility operation and maintenance in 2003/04 plus inflation. This helped to control costs and ensure value for money.

The results

Rotherham now has a network of high quality community leisure centres which are strategically located so that the whole community has good access to at least one facility.

The new centres are multi-sport facilities and are more in line with consumer demands. As a result, the new centres attract a much wider range of users than the previous pools.

The facilities are contracted out to DC Leisure Management in a 32 year contract ensuring a sustainable, high quality service with long term certainty on costs. The council has made significant savings by not repairing and upgrading its existing stock.

Usage of the new centres is significantly higher than the former network, even though there were previously more sites. In the last full year of operation there were 848,000 visits to the 12 facilities. In 2009/10 with only three of the four new sites fully operational visits had risen to 957,000.

The lessons

  • Within the council the role of the Director of Culture and Leisure Services was crucial in selling the vision to members and inspiring them to see the benefits rather than the problems
  • The comprehensive, evidence-based approach was critical to delivering the project, providing clear, objective information to council members and the community on the reasons why pools had to close and showing that the new network would meet local needs. It was also crucial in gaining Private Finance Initiative credits and taking advantage of other opportunities that occurred (e.g. Prudential Borrowing and NOF PE and Sport Funding)
  • The management contract works best if it operates as a partnership with give and take rather than a strict client contractor relationship

More information

Email Rotherham's Leisure Service Manager, Steve Hallsworth

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